SHIPPING & RETURNS
Unmarked Gear ships only within the U.S. at this time. We use standard ground USPS shipping for all orders. Expedited shipping is evaluated on a case-by-case basis.
Customers must reach out using the contact form or with an email to email@example.com as soon as possible for maximum chance of having expedited shipping arranged.
We do not offer free shipping promotions.
If something goes awry with your shipment, reach out to Unmarked Gear so that we can take next steps to help get your order sorted out. Unmarked Gear is ultimately not responsible for lost or damaged packages.
RETURN & EXCHANGE POLICY
Returns and exchanges are considered on a case-by-case basis. Returned/exchanged items must be in like-new condition and not show any sign of wear.
Use the contact form on this site, or reach out to me directly at firstname.lastname@example.org to start a return or exchange.
It is the responsibility of the customer to initiate a return/exchange within 30 days of receipt of the order. Any orders outside of this window are not eligible for returns or exchanges.